Terms of Use — i love eat

Effective date: 30 September 2026

Provider: CHILLSTONES, UNIPESSOAL LDA

Registered address: Rua Marquês Da Fronteira Nr. 106, 3º Esq., 1070-300 Lisboa, Portugal

Website: iloveeat.app

Important

These Terms govern your access to and use of i love eat and related services (the “Services”). The Welcome screen presents links to these Terms and the Privacy Policy before Sign in with Apple. By choosing to continue from that screen to sign in and use the Services, you agree to these Terms and acknowledge that the Privacy Policy has been made available. The app does not record a separate acceptance event. If you do not agree, do not use the Services.

Age Requirement

You must be at least 18 years old to create an account or use the Services.

1. The Services

i love eat is a consumer food, nutrition and wellness product. The Services may include food logging, image-based food recognition, estimated portions and nutrient information, meal planning, recommendations, analytics, AI-assisted features, recipes and personalization. Features may depend on third-party platforms, AI providers, food-composition databases, app stores and cloud infrastructure. We do not guarantee uninterrupted availability.

2. Accounts

You agree to provide accurate information and keep your account secure. You may request account deletion through available functionality or by contacting us. Deleting the App does not necessarily delete your account or cancel an App Store subscription.

3. Not Medical Advice; Health and Safety

THE SERVICES ARE NOT MEDICAL SERVICES, ARE NOT A MEDICAL DEVICE, AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, MITIGATE OR PREVENT ANY DISEASE, CONDITION OR INJURY. CHILLSTONES IS NOT A DOCTOR, DIETITIAN, HEALTHCARE PROVIDER OR MEDICAL ORGANIZATION. USE OF THE SERVICES DOES NOT CREATE A DOCTOR-PATIENT, DIETITIAN-CLIENT OR OTHER PROFESSIONAL HEALTHCARE RELATIONSHIP.

All food, calorie, macro- and micronutrient, weight, portion, meal, recipe, wellness and AI-generated information is for general informational and wellness purposes only and is not a substitute for professional medical advice. Never disregard professional medical advice or delay seeking it because of information provided through the Services.

If you are pregnant or breastfeeding, have or suspect a medical condition, take prescription medication, follow a therapeutic diet, have a history of an eating disorder or disordered eating, or have other health concerns, consult an appropriately qualified healthcare professional before relying on the Services.

4. Food, Nutrition, AI and Accuracy

Food recognition, ingredient identification, portion estimates, weights, calories, nutrients and recommendations may be generated or assisted by AI, machine learning, food databases, third-party data and user-provided information. Such outputs are estimates and may be incomplete, inaccurate, misleading or wrong.

We do not warrant the accuracy, completeness, reliability, suitability or timeliness of food or nutrition information, AI output, database records, recipes or recommendations. You remain responsible for verifying information that matters to you.

The Services do not guarantee food safety or detection of allergens, contaminants, ingredients, medication contraindications or other risks. You are solely responsible for knowing your allergies and dietary restrictions and checking labels and ingredient information.

5. User Content

“User Content” includes content or information you submit, upload, capture or create through the Services, including food photographs, corrections, meal information, text, feedback, labels and related data. You retain ownership of your User Content, subject to the licence below. You represent that you have the rights necessary to provide it.

6. Licence to CHILLSTONES; AI, Machine Learning and Marketing

By providing User Content, you grant CHILLSTONES a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, process, analyze, adapt, modify and create derivative data from that User Content as reasonably necessary to operate, secure, maintain, develop, evaluate and improve the Services.

This licence permits CHILLSTONES to use User Content, including food images and associated labels, corrections and derived data, to create datasets and to research, evaluate, train, fine-tune, test, validate and improve CHILLSTONES’ own AI and machine-learning systems, subject to our Privacy Policy and applicable law.

The licence does not mean that the current app collects or retains ordinary device-local Board photographs for training. Any future optional food-photo contribution program requires a separate affirmative choice before an eligible photograph is retained for a dataset.

CHILLSTONES may use food photographs and related User Content in de-identified or anonymized form for its own marketing, social-media, promotional, educational and illustrative materials, including demonstrations of how the Services work. We will not intentionally associate such public use with your account, name, contact details or other direct identifiers.

The current app does not upload ordinary device-local Board photographs for marketing.

This licence does not by itself permit use of an identifiable photograph of you, your likeness, or content that remains directly attributable to you as a testimonial or public promotional endorsement without a separate legal basis or permission where required.

7. Third-Party AI Processing and Services

Certain features may process information using third-party services. Eligible food images may be processed through the OpenAI API for food-recognition functionality in the limited authenticated TestFlight path. Where the closed-beta Vlada Chat feature is available, eligible bounded dialogue text may also be processed through the OpenAI API to generate replies. Public photo-AI transmission and public Vlada Chat provider use are currently closed. Our Privacy Policy describes relevant data flows and service providers. Supabase supports account and backend services, RevenueCat supports subscription entitlements, and Apple handles App Store purchases and platform services. Product-event delivery to PostHog is currently disabled.

8. Premium Services, Subscriptions and Billing

Some features may require paid Premium Services. Prices, billing periods, trial terms and offers are displayed in the applicable purchase interface or App Store and may vary by country, currency, taxes or platform.

Subscriptions may automatically renew unless cancelled before the end of the current subscription period. App Store billing, renewal, cancellation and refunds are handled under applicable Apple terms. Deleting your account or App does not necessarily cancel a subscription. Mandatory consumer rights remain unaffected.

9. Acceptable Use

You may use the Services only for lawful, personal purposes unless expressly authorized otherwise. You may not interfere with or damage the Services; attempt unauthorized access; introduce malware; scrape or systematically extract content except as permitted by law; reverse engineer except where such restriction is prohibited by law; violate third-party rights; or use unauthorized extraction to develop a competing dataset, model, service or product.

10. Intellectual Property

The Services, excluding User Content, are owned by or licensed to CHILLSTONES and protected by applicable intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence for personal, non-commercial use. No other rights are granted.

11. Feedback

If you voluntarily provide feedback or suggestions, you permit us to use them without restriction or compensation to improve, develop or promote the Services, to the extent permitted by law.

12. Suspension and Termination

We may suspend, restrict or terminate access where reasonably necessary, including for violations, security or fraud concerns, legal requirements, non-payment or abuse. You may stop using the Services at any time. Provisions that by their nature should survive termination survive to the extent permitted by law.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, DATA, AI OUTPUTS, RECOMMENDATIONS AND FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. WE DISCLAIM WARRANTIES, REPRESENTATIONS AND GUARANTEES, WHETHER EXPRESS, IMPLIED OR STATUTORY, EXCEPT TO THE EXTENT THEY CANNOT LAWFULLY BE EXCLUDED.

We do not warrant uninterrupted or error-free operation, compatibility with every device, or any particular health, nutrition, weight or other outcome.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHILLSTONES AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGE, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA OR USE, ARISING OUT OF OR RELATING TO THE SERVICES.

To the maximum extent permitted by law, we disclaim responsibility for losses arising from reliance on AI-generated or estimated food or nutrition information, failure to identify an allergen or ingredient, third-party services, User Content, or a user’s decision to act on information provided through the Services.

Nothing in these Terms excludes or limits liability, remedies or consumer rights that cannot lawfully be excluded or limited. Where liability may be limited but not excluded, it will be limited only to the maximum extent permitted by law.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold CHILLSTONES harmless from third-party claims, liabilities, losses and reasonable costs arising from your unlawful use of the Services, your User Content, breach of these Terms or violation of another person’s rights. Mandatory consumer protections remain unaffected.

16. Apple App Store Terms

If you obtain the App through Apple’s App Store, these Terms are between you and CHILLSTONES, not Apple. CHILLSTONES is responsible for the App and its content, subject to these Terms and applicable law. Your licence is limited to use on Apple-branded products you own or control as permitted by Apple’s applicable terms.

Apple has no obligation to provide maintenance or support. To the extent any warranty exists that cannot lawfully be disclaimed, CHILLSTONES is responsible as between CHILLSTONES and Apple. CHILLSTONES is responsible for claims relating to the App to the extent required by law. Apple and its subsidiaries are third-party beneficiaries of this section.

17. Governing Law and Disputes

These Terms are governed by the laws of Portugal, without prejudice to mandatory consumer-protection rules applicable in your country of residence. Nothing deprives a consumer of rights that cannot lawfully be waived.

Before formal proceedings, you and CHILLSTONES are encouraged to attempt good-faith resolution by contacting chill@chillstones.com. Where permitted by law, disputes may be submitted to the competent courts of Portugal.

18. Changes

We may update the Services and these Terms. Where required by law, we will provide notice of material changes before they take effect. If you do not agree, stop using the Services and, where applicable, delete your account.

19. Miscellaneous

These Terms, the Privacy Policy and additional terms expressly presented for a feature or purchase constitute the agreement concerning the Services. If a provision is invalid or unenforceable, remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision is not a waiver.

20. Contact Us

CHILLSTONES, UNIPESSOAL LDA

Rua Marquês Da Fronteira Nr. 106, 3º Esq.

1070-300 Lisboa, Portugal

Email: chill@chillstones.com

Website: iloveeat.app